"Every child has the potential to learn and succeed. The persons around them must work together for this to happen. Our promise sets out our commitment to make things work well and to provide excellent service. We ensure that we will value, respect and treat you fairly. Whenever we have any conversation we will listen to and understand you. If we work together, it will be easy for us to find out what works for the betterment of our kids. We will make it easy for you to work with us. You will find that what we say is done in a timely manner. It is important for us to know how we're doing. Please let us know what's going well, what we can improve."